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©2004
The Regents of the University of California
 

 
IN-HOUSE EFFICIENCIES
Travel Center helps cut costs

BY JUDY LIN-EFTEKHAR
UCLA Today Staff

When former Vice President Al Gore came to campus as a visiting professor last year, the UCLA Travel Center handled his travel arrangements. Faculty members crossing the globe to attend conferences or conduct research, administrators visiting legislators in Sacramento and Washington, D.C., and the UCLA Spirit Squad accompanying athletic teams, along with student and leisure travelers, all benefit from the comprehensive and economical services offered by the UCLA Travel Center.

Supported by a staff of 17, including several multilingual travel specialists, the Travel Center enjoys the status of being the nation’s only university travel service to earn the designation of Corporate Travel Department from the Airline Reporting Corporation. The award came on the heels of the center’s successful reorganization this year from a service provided by outside contractors to an in-house operation.

Campus travel services are now more efficient and economical, said Belinda Borden, Travel Center manager. “We’re now able to respond better to the university’s needs,” she said.

Keeping close tabs on the number of travelers (including many from the UC Office of the President, which also uses the center’s money-saving services) and the dollars they spend, the center can leverage this data to negotiate discounts with airlines, car rental companies and hotels.

Along with other cost-cutters, the Travel Center offers discounted state government fares between 239 U.S. city pairs. These fares, available only through certain travel agencies authorized by the State of California, are fully refundable in the event the traveler is unable to make the trip and carry no penalties for changes, as many other airfares do.

The center also offers the advantage of direct-billing to departments for airfare and other charges, freeing travelers on university business from having to purchase tickets out of pocket. And a new Web-based service, UCLA Express, enables travelers to complete reimbursements for other travel expenses online.

The Travel Center includes Bruin Walk Travel, which is geared to student and leisure travel, offering everything from Eurail Passes and International Student Identification Cards to vacation packages, consolidator airfares and cruises.

For more information, visit www.travel.ucla.edu; for Bruin Walk Travel see www.bwtravel.ucla.edu.

 

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