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©2004
The Regents of the University of California
 

 
VOL. 25. NO.1 AUGUST 17, 2004

UCLA4U:
Finding quality child care

by cynthia lee
ucla today staff

For many UCLA faculty, staff and students with young children, the panic starts to set in this month as the clock ticks down to the start of the school year. That’s when they face the daunting task of finding that trustworthy stranger with whom they can leave their children.

The lucky ones will find Judy Bencivengo first.

Bencivengo has been UCLA’s key to finding quality child care for 700 faculty, staff and student families a year for the last 25 years. On average, she spends a total of five hours per family counseling parents on how to make this all-important decision, bolstering their confidence during their search and checking on prospective providers.

While August, September and January bring the most urgent requests for help, Bencivengo, the child-care resource coordinator for UCLA Early Care and Education, said she also hears from forward-thinking employees and students who are newly pregnant, as well as from prospective employees who are just coming in for job interviews. Her services are offered by UCLA at no cost to parents or to childcare providers on her resource list.

“It’s a nightmare trying to find a stranger you can trust with your child,” said Bencivengo. “I’ve had people crying on the phone because they feel so vulnerable and so inadequate to the task.”

Bencivengo tries to keep tabs through repeat visits and phone calls on all those on her resource list: 300 state-licensed family child-care homes on the Westside, 250 child-care centers and a couple of reliable agencies that provide nannies. And while she is prevented by law from making a specific referral, she gives that list to parents, along with information on how to evaluate providers on their own.

“We believe aware consumers can choose for themselves if they are given the right information,” she said. “The key is to look for a responsive environment where the quality of human interaction is much more important than the number of toys or size of the yard.”

Bencivengo leads a brown-bag talk on how to find child care on the first Monday of every month at noon at the Center for Women and Men, Suite B44 in the Student Activities Center. No RSVP is necessary. For more information, visit www.childcare.ucla.edu/resources.asp.