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©2004
The Regents of the University of California
 

 
VOL. 25. NO.6 NOVEMBER 23, 2004

Campus seeks a bold, new approach to IT

by david greenwald
ucla today staff

UCLA is engaged in a comprehensive review of its information technology (IT) infrastructure with an eye toward positioning critical resources, increasing efficiency and enhancing electronic security, as well as saving money during a difficult budgetary period.

“The university is situated at an intersection of converging forces that require a bold new approach to technical, organizational and fiscal practices for information technology,” said Associate Vice Chancellor James Davis of information technology.

The review, which is a first step in a campuswide Repositioning IT Initiative, is intended to respond to these opportunities and challenges.

Davis said that “new modes of collaboration and intellectual contribution demand significantly greater access to data, facilities, applications and resources shared across widely distributed communities of faculty, staff and students.

“Information technology has matured, providing opportunities for cost savings at infrastructure layers,” Davis said.

“At the same time, there are increased needs for IT resources that enable the university’s core research and educational objectives,” he said. “Escalating cybersecurity demands, new regulatory mandates that underscore vulnerabilities in data privacy and piracy, and a tight budget climate combine to put additional pressure on existing resources.”

The Repositioning IT Initiative, sponsored by UCLA’s Information Technology Planning Board, is aimed at addressing these issues by examining the university’s network, data center and e-mail services.

“What we want to do is ask the question: What is the IT infrastructure that best supports the educational, research, administrative and community service priorities of the university?” Davis said.

There currently are some 50 distinct e-mail systems on campus, as well as an estimated 40 to 50 primary computer networks and security centers that are tied into UCLA’s campus backbone. There are at least 10 primary data centers — the rooms where servers that host applications are located — and hundreds of smaller departmental centers.

“With respect to security, protection of data and personal information is a high priority that requires the campus to take a more proactive mode,” Davis said.

The Repositioning IT Initiative challenges the current fiscal and technical environment, seeks to reduce the number of technology centers and examines ways to reduce electronic security vulnerabilities, all “while preserving and supporting the distributed, entrepreneurial culture and lifeblood of UCLA,” Davis said.

By reducing the number of technology centers, UCLA potentially could realign millions of dollars in facilities and staff support to maintain high quality services and increase support for core research and instructional activities.

But, at the same time, “We want to be careful to address specific local needs that departments might have,” Davis said. “One size is not going to fit all.”

The first phases are under way, with the objective of reviewing how these infrastructure services and associated resources might be better deployed. There already is a demonstration project in Business and Administrative Services to consolidate its multiple e-mail systems.

A number of committees comprising academic, administrative, IT and student members are involved directly in the review.

“The goal is to make the process as transparent and broad-based as possible,” Davis said, noting that he already has made a number of presentations around campus.

Information and status reports on the initiative will soon be available at www.icompass.ucla.edu.