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A parent joins the bruin family

By Rebecca Spencer

When my daughter Hailey recently began her freshman year at UCLA, my husband, Michael, and I wanted to support her and learn more about what UCLA has to offer. We got our chance during the 2005 Parents’ Weekend. Held on campus in October, the annual event allowed us to spend three days on campus. We returned home with the fondest memories of our stay.

We were already impressed with the superb organization and attention to detail we witnessed on the weekend that Hailey moved into her dormitory. So we could only imagine what might be in store for us. As it turned out, we were even more dazzled than before.

It is absolutely clear that the best of the best are in charge of marketing the fine academic institution that is UCLA. You folks did a great job “re-selling” what we’re already glad we “bought” — and now we are even happier. You sure know how to ensure customer satisfaction!

It’s hard to narrow it down to one thing. I was impressed with the meticulous detail in communication, preparation and timing of each event. Both my husband and I were astounded by how beautiful the campus is, every possible space so thoughtfully decorated. We were always very comfortable, very well-fed. And we were feted, entertained and inspired with each presentation.

Among the many events held throughout the weekend — a “Virtual Tailgate Party,” dialogue with the deans, a chance to listen to top teachers, tours throughout the campus, a dance performance and a marvelously inspiring presentation entitled “Where Wooden Walked” — my most memorable moment occurred at the “Breakfast of Champions.” On a perfectly clear October morning, we ate a sumptuous breakfast as a tennis coach gave a heartwarming talk. Then we all got a “UCLA 8-Clap” lesson from a darling Bruin who momentarily forgot how to count — to everyone’s delight.

Throughout the weekend, I felt like I was truly being honored for my role as a parent of a Bruin, and that really is a great feeling. Our stay provided my husband and me a wonderful snapshot view of what our daughter is doing at UCLA. And we have to say we’re so glad that UCLA is just the right place for her — and us.

We feel solidly connected to the Bruin family. So connected, in fact, that if I ever feel like I might want to call the Chancellor’s Office to air a concern or ask a question, I would not hesitate in the least to do so.

The most surprising thing I learned during my weekend stay is the sharp contrast between how many students applied to UCLA for fall 2005 and how relatively few were enrolled. This certainly makes us even prouder of our daughter’s achievement.

Our experience was so gratifying and enriching — we even made a few friends — that it seems natural to ask if my husband and I want to become involved with the campus in the future. We do live quite a distance away — in Novato, north of San Francisco — but I’ve been thinking about it and look forward to visiting again.

Spencer is assistant director of community relations for Elder Care Alliance, a nonprofit company in San Rafael, Calif.